1. Acceptance of these terms
These Terms & Conditions (the “Terms”) are a binding agreement between you and Bobae. They apply to the Bobae website, waitlist, mobile applications, personality quizzes, and related services (together, the “Services”).
By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility
To create an account or use Bobae’s dating features, you must:
- be at least 18 years old;
- have legal capacity to enter into a binding agreement;
- not be prohibited by law from using the Services;
- not have been convicted of, or pleaded no contest to, a serious offence involving violence, sexual misconduct, or harassment, except where such a restriction is prohibited by applicable law; and
- not have previously been removed from the Services unless we have given written permission for you to return.
By using the dating features, you represent that you meet these requirements.
3. Your account
You agree to provide accurate, current information and keep it updated. You are responsible for safeguarding your login credentials and for activity under your account. Your account is personal to you and may not be sold, transferred, or shared with another person.
Tell us promptly if you believe your account has been accessed without permission. We may require identity or age verification where reasonably necessary for safety, security, or legal compliance.
4. The service
Bobae helps people discover boba preferences, find potential matches, communicate, and identify possible places to meet. Matches, compatibility results, venue suggestions, and quiz results are provided for general and entertainment purposes. They are not guarantees of compatibility, availability, identity, conduct, or a successful relationship.
We may add, remove, suspend, or change features to maintain or improve the Services. We do not guarantee that every feature will always be available or that the Services will be uninterrupted or error-free.
5. Acceptable use
You must not use the Services to:
- harass, threaten, stalk, intimidate, exploit, defraud, or harm another person;
- post or send hateful, discriminatory, violent, sexually exploitative, unlawful, or deliberately misleading content;
- impersonate another person or misrepresent your age, identity, intentions, or affiliations;
- solicit money, promote commercial services, spam users, or conduct scams;
- collect, scrape, copy, or misuse information about other users;
- upload malware, bypass security controls, reverse engineer the Services, or interfere with their operation;
- create multiple accounts to evade enforcement; or
- encourage or assist anyone else to do any of the above.
We may investigate suspected violations and take proportionate action, including removing content, limiting features, or suspending or terminating accounts.
6. Your content
You retain ownership of content you submit to the Services. You are responsible for that content and must have all rights and permissions needed to share it.
You grant Bobae a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to host, store, reproduce, modify, display, and distribute your content only as reasonably necessary to operate, provide, improve, and protect the Services. This licence ends when your content is deleted from our systems, except where retention is permitted by our Privacy Policy or required by law.
You may not post content that infringes another person’s intellectual property, privacy, publicity, or other rights. We may remove content that violates these Terms or applicable law.
7. Interactions and safety
Bobae does not conduct or guarantee criminal background checks, identity checks, or screening of every user unless expressly stated. You are responsible for your interactions with other users, online and offline. Use good judgment, protect your personal and financial information, and take sensible precautions when meeting someone.
Meet in a public place, tell someone you trust about your plans, arrange your own transport, and leave if you feel uncomfortable. Never send money or financial details to another user. In an emergency, contact local emergency services.
You can report concerning behaviour using available in-app reporting tools or by contacting us. Reports should be truthful and made in good faith.
8. Third-party services and venues
The Services may link to or reference third-party websites, app stores, maps, social networks, payment providers, or boba venues. Bobae does not own or control those third parties and is not responsible for their availability, accuracy, content, products, safety, or privacy practices.
Venue information can change. You should confirm opening hours, accessibility, dietary information, pricing, and suitability directly with the venue before visiting.
9. Purchases and subscriptions
If Bobae offers paid features, the price, billing period, renewal terms, and cancellation options will be shown before purchase. Purchases made through an app store are also subject to that store’s terms and refund rules. Unless required by law or stated otherwise at purchase, fees are non-refundable.
You may cancel a recurring subscription through the platform where you purchased it. Cancellation stops future renewals but does not normally refund the current billing period. Nothing in these Terms excludes rights that cannot lawfully be excluded, including applicable consumer guarantees.
10. Bobae intellectual property
The Services—including their software, design, branding, logos, text, graphics, quizzes, and other content supplied by Bobae—are owned by or licensed to Bobae and protected by intellectual property laws. Except as these Terms expressly allow, you may not copy, modify, distribute, sell, lease, or create derivative works from the Services.
We grant you a limited, personal, revocable, non-exclusive, non-transferable licence to use the Services for their intended purpose while you comply with these Terms.
11. Suspension and termination
You may stop using the Services and delete your account at any time using available account controls. We may suspend or terminate access, remove content, or limit features if we reasonably believe you have violated these Terms, created risk or legal exposure, or misused the Services.
Provisions that by their nature should survive termination will continue, including provisions concerning intellectual property, disclaimers, liability, indemnity, and disputes.
12. Disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available”. Bobae disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that matches or users are compatible, that user information is accurate, or that interactions will be safe or successful.
Nothing in these Terms excludes any warranty, guarantee, condition, or remedy that cannot be excluded under applicable law, including the Australian Consumer Law.
13. Limitation of liability
To the maximum extent permitted by law, Bobae and its officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or for loss of profits, data, goodwill, or opportunities arising from or related to the Services, third-party conduct, or interactions with other users.
Where liability cannot legally be excluded, it will be limited to the extent permitted by law. These limitations do not apply to liability that cannot be limited under applicable law.
14. Indemnity
To the extent permitted by law, you agree to indemnify Bobae and its officers, employees, contractors, and affiliates against claims, losses, liabilities, and reasonable costs arising from your content, your misuse of the Services, your violation of these Terms, or your violation of another person’s rights.
15. Governing law and disputes
These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law principles. You and Bobae submit to the non-exclusive jurisdiction of the courts of Victoria and courts entitled to hear appeals from them.
Before starting formal proceedings, please contact us and provide a brief description of the dispute and the outcome you seek. We will try to resolve the matter in good faith. This does not prevent either party from seeking urgent relief or using rights that cannot lawfully be restricted.
16. General terms
We may update these Terms from time to time. We will post the revised Terms and update the date above. If a change is material, we may provide additional notice. Continuing to use the Services after revised Terms take effect means you accept them, where permitted by law.
If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent. We may transfer our rights and obligations as part of a reorganisation, financing, sale, or similar transaction.
These Terms and the Privacy Policy form the entire agreement between you and Bobae regarding the Services, except for any additional terms presented for a specific feature.
17. Contact us
Questions about these Terms can be sent to [email protected].